Warranty Information
Abstractafurniture.com warrants to you, the original purchaser,
that for stated warranty terms, Abstractafurniture.com will repair
or replace any piece of furniture, which is defective in material
or workmanship. To make a claim you must present proof of purchase.
Abstractafurniture.com warranty period begins at the time you
receive the product and is valid for one year. An inspection of
your furniture will take place to determine whether or not a defect
exists. If the damage is determined to be covered under warranty,
you will not be charged for any repair services, delivery costs,
or replacement furniture. If you notice a defect, it is important
for you to promptly notify Customer Care at Abstractafurniture.com
Monday to Friday 8:00 am to 5:00 pm (EST) at 877-4-ABSTRACTA (877-422-7872).
If repair is impractical, then you will be furnished a substitute
unit of similar color, design, style, and quality.
Limitations and Exclusions
Abstractafurniture.com believes that it offers a good warranty
but there are some limits. The following will be excluded under
the warranty:
- Improper care
Your Abstracta Furniture requires some routine maintenance. Please
take care to treat your Abstracta Furniture like the fine product
it is. Proper care and use are essential to preserving your rights
under this warranty.
To clean the framework and glass we recommend using a soft cloth
with glass cleaner. For exotic wood tops we recommend using teak
oil with a soft cloth. All other wood tops can be cleaned with
a damp cloth or wood furniture polish with a soft cloth.
We will not repair or replace your furniture if improper maintenance
or improper use causes damage. This warranty does not apply
if your Abstracta Furniture is damaged by the use of detergents,
abrasives, or other harsh cleaning agents.
- Accidents, Abuse, or Normal Wear and Tear
This warranty does not cover damages resulting from negligence,
abuse, normal wear & tear, or accidents. Including, but
not limited to: burning, scratches, scuffs, watermarks, chips,
stains or pet damage.
- Colors of Tops and Finishes
Abstracta Furniture and Consort Display Group have made every
effort to display the colors and finishes shown on the websites
as accurately as possible. However we cannot guarantee that
the color you see matches the product color, as the display
of color depends, in part, upon the computer monitor used by
you.
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